We were introduced to Justin years ago by a friend, a CPA. We shared that we needed and wanted a financial planner who would educate us, and make us part of the decision making process. She said, "Justin is your man" and that is 100 percent true. We have been with other financial advisors in our life. We would go to meetings, felt as if we were being "told what to do", not be part of the decision making, or not feel like our needs were being heard. When we met Justin, he immediately made us feel comfortable. In a nutshell....this is what we love about Justin and his team....
Communication: If it isn't Justin directly (often times it is) it is Mariah who consistently emails us to send reminders of tasks, monthly newsletters and has an open communication style of business. We can ALWAYS talk to Justin or meet with him if we have questions that come up.
Education: This is so very important to us. I'm not a finance major yet I want to feel like I am knowledgeable about our investments and our future and not just hand it over to someone. Justin and his team make sure we understand every aspect of our investing and the "why" to it. He doesn't just do it because he knows best, but takes the time to teach us to understand his logic behind his decisions. Justin and his team also put out a monthly newsletter that explains current events in the news or stock market. All the questions we have on a daily basis but don't ask, he addresses in a newsletter. In addition, Justin offers speakers for webinars, dinner events and even offers personal one on one meetings if needed. For example, we had questions regarding our trust. Although Justin is very knowledgeable in trusts, he states his limitations and had a respected attorney come in to discuss our trust with us at no additional cost to us. It is his priority that we feel comfortable with or entire portfolio whether he is the expert or needs to get someone who is.
Trust: We are not in the financial industry so trusting our advisor is a must. With Justin's knowledge base, years in the industry and communication you can't help but trust him and his team.
Family feeling: You may not feel it necessary to feel like family to your financial planner. That was not a priority to us. However, Justin does make us feel like family. He shares the joys and accomplishments of his team with us. He frequently offers appreciation dinners, happy hours and events to express to his clients the appreciation he feels for working with him. He celebrates the joys in your life, such as the birth of a child, or graduation of your teen. He is aware of the passing of a loved one. With each of life's milestones comes different financial decisions. He reaches out to discuss this with you without being asked. That is not intuition, that is being proactive and knowing what your financial needs will be with these changes in life.
Having Justin and his team take care of our financial portfolio has brought us sense of calm (hard to do) when dealing with finances. We very much appreciate all Justin offers our family.
Relationship to Financial Advisor: Current Client
Compensation: This reviewer received no compensation for this review.
Conflicts of Interest: There are no material conflicts of interest.