Trust & Due Diligence Center

Wealthtender collects a name, which is optional, and an email address when a consumer requests contact with an advisor or submits a review. That information is routed directly to the advisor. Wealthtender does not collect Social Security numbers, government identifiers, financial account numbers, account credentials, or any other sensitive personally identifiable or nonpublic personal information.

No. Wealthtender has not experienced a security breach since the company was founded in 2019.

Wealthtender is not a covered institution as defined under Regulation S-P, and does not collect or maintain sensitive customer information as the rule defines it. Wealthtender has nonetheless adopted the rule’s 72-hour service provider notification standard voluntarily. Our Incident Response Policy commits Wealthtender to notifying an affected subscriber firm as soon as possible, and in no event later than 72 hours after becoming aware of an incident involving unauthorized access to information relating to that firm, its personnel, or its clients.

No. Wealthtender does not offer interactive email or SMS functionality, and there is no mobile application. When a consumer submits a contact request or a review, a notification email is sent to the advisor. Advisors who wish to respond must do so from their own email system, which keeps those communications within the firm’s own books and records.

At least annually. Each policy carries a version number, shown in the Policy Library above, so the currency of any document can be confirmed at a glance.

Yes. Wealthtender maintains a one-page vendor due diligence overview summarizing security posture, data and privacy practices, insurance coverage, and business continuity. Email yourfriends@wealthtender.com and we will be happy to send it, along with any additional documentation your review requires.